Q: How can I view the status of my order? A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs? A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.
Q: What is a Semi Precious Stone? A: Semi-Precious is a class of natural stone, one mined from the earth, that are not classed as a gemstone. Included in the semi-precious category are stones such as garnets, aquamarine, jet, citrine, turquoise, and other mineral stones.
Q What is a Genuine Swarovski Crystal? A: Despite its name, Swarovski crystal isn't the same as other crystals for one key reason - it's man made, not natural. Swarovski products are considered to be one of the finest products of their kind in the world. Unlike Czech glass, these are machine polished and are higher in cost than Czech Glass. Swarovski Crystals are manufactured in an Austrian factory, founded in 1895, using a special firing process developed by Daniel Swarovski. The product is made from a unique combination of natural minerals and quartz sand, and is cut using precision optical methods. They are cut and ground with such precision they sparkle as brilliantly as diamonds.
